China

Aeromexico sees 10 times the customer engagement via chat (VB Live)

AI is changing the customer service and engagement game, offering up unprecedented ways to connect with customers where and when they need you. Learn how major companies are leveraging AI to serve up hyper-personalized, emotionally resonant experiences when you join this VB Live event! Register here for free. Chat and text messaging is increasingly the …

AI Weekly: Can tech platforms police themselves in a deepfake-filled future?

In recent days, companies like Twitter, Reddit, PornHub, and Discord have taken a stand against deepfakes, videos generated with machine learning to graft the face of one person onto the body of another person. The name and practice were popularized in recent months in subreddit communities where users put the heads of actresses like Scarlett Johansson and Gal …